It Is Impossible to Steal a Phone and Use It Again
3 steps to have immediately if your telephone is stolen or lost
Written past a NortonLifeLock employee
Aug. 31, 2018
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The loss or theft of a phone can exist very upsetting. After all, you have a lot of important information on that device. But if you take the right steps the moment you lot realize it's gone, you may be able to minimize the pain.
What to do if your smartphone is stolen or irretrievably lost
If you've determined that your telephone isn't just temporarily misplaced, information technology'due south wise to take more avant-garde steps to protect your information and identity.
1. Study the loss to your cell phone carrier immediately
Your carrier can suspend or disconnect service to your missing phone, in society to avert unauthorized cellular usage. You should call your carrier if possible, only if y'all practice not have admission to a telephone, you may besides exist able to study it on their website by logging into your account.
Here'southward a list of the contact information for the larger U.S. cellular carriers:
- AT&T: i-800-331-0500 or www.att.com/suspend
- Sprint: ane-888-211-4727 or https://www.sprint.com/en/support/solutions/device/study-that-your-device-is-lost-or-stolen.html
- T-Mobile: 1-877-746-0909 or https://support.t-mobile.com/docs/Doc-1211
- Verizon: i-800-922-0204 or https://www.verizonwireless.com/back up/suspend-service-faqs/#lost-stolen
two. Remotely lock and wipe your phone if possible
Now, nearly smartphones have a congenital-in "impale switch" that allows you to remotely conciliate your device and prevent thieves from resetting it. In order for these services to work, you need to take them installed first. Here's a list of some of the more pop web portals to help you:
- Apple Find My iPhone Activation Lock: https://support.apple.com/en-us/HT201365
- Remotely Lock My Device - Find My Device - Android: https://www.verizonwireless.com/back up/knowledge-base-137943/
- Samsung Notice My Mobile: https://findmymobile.samsung.com
- T-Mobile Lookout Mobile Security A[[: https://back up.t-mobile.com/docs/DOC-4257
- Windows 10 simply Find and Lock a Lost Windows Device: https://support.microsoft.com/en-u.s.a./help/11579/microsoft-business relationship-observe-and-lock-lost-windows-device
three. Change your passwords
Smartphone companies often offer cloud services, assuasive your phone to access your data in the cloud. To foreclose the thief from doing and so, you'll want to change your cloud password every bit presently as possible. You lot should likewise change your passwords for any other accounts that you admission on your telephone, such equally banking, social media, email, and other accounts.
How to help protect your smartphone and yourself
As the old saying goes, "An ounce of prevention is worth a pound of cure," and in this item case, it has never rung so truthful. These tips can assistance you protect your phone and your information if you ever lose your telephone:
- Use auto-lock and a passcode. It'due south possible to lock about devices using a passcode or other similar characteristic. But many people but don't do so, leaving their contacts, text messages, emails, and social networking accounts open to anyone who puts their hands on the phone.
- Dorsum up information. Making sure you support your data regularly may be a lifesaver in example yous never regain admission to your phone. Whether you adopt a low-tech technique, similar writing down phone numbers, or something more than high-tech similar uploading information to the deject, you'll be glad to have a backup if your phone is stolen or lost.
- Consider tracking software. As we mention higher up, near mobile phones offer basic tracking and remote protection software, simply it must be installed and configured in social club for it to work. If your phone doesn't come with a "kill switch," or you want something with more rubber features, consider Norton Mobile Security, which gives you the ability to lock and wipe your mobile phone if stolen or lost — and so much more.
- Don't save passwords to your browser. When you visit countersign-protected websites, take the time to type in the password. Otherwise, a thief could access sensitive data simply by unlocking your telephone. Information technology may seem tiresome to enter your password every time, merely the extra effort could help you protect your identity.
To learn more nearly how to protect your smartphones, PCs, Macs, and other devices, be sure to download our How to Protect Your New Device eBook.
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